Customer Feedback

If you wish to speak to a member of the Dive team please contact us directly on 0161 826 3080 or alternatively drop us a line to emailus@divenq.co.uk

Legal Information

Dive NQ is part of Dive Leisure Ltd. Dive Leisure Ltd is a UK based company house Company Number 11269817.

Customer Safety

We require everyone’s ID. Please do not take offence! It is company policy and also the law for us to check your age before we allow you in to the venue.

At Dive NQ, the safety and security of our staff and customers is paramount. Dive NQ operate a minimum check 25 policy. If you are lucky enough to look younger than 25 then please be prepared to prove your age with valid and current identification. This can be either a UK driving licence, passport, or PASS identification card bearing the PASS hologram.

Dive NQ operate, in conjunction with local authority guidance, operate an ID seizure policy whereby false ID will be confiscated and handed over to the police. Dive NQ supports the responsible consumption of alcohol and reserve the right to refuse service to customers who are, or appear to be, intoxicated.

Tap water is freely available in our bar upon request. A random search policy of all customers may be implemented depending on prevailing conditions, risk assessment or police advice. Dive NQ operate a zero tolerance policy on drugs. Customers suspected of dealing or using drugs will be asked to leave the premises immediately.

Customers are advised that Dive NQ work continually with local authorities to ensure, we’re fully compliant on all aspects of health and safety and crime and disorder.

CCTV is in operation at Dive NQ.

Conditions of Entry

Dive NQ Management reserve the right to refuse admission. For door policies, entry information, accessibility and dress codes please send an email to emailus@divenq.co.uk

Online Reservations / Payment Policy

All reservations made online will be regarded as an enquiry until confirmed by a member of the events team. We will endeavour to respond to all enquiries within 24 hours.  If you require immediate assistance please call a member of the sales team on 0161 826 3080. Alternatively, you can send an email to emailus@divenq.co.uk. Please note, depending on your reservation or party type a deposit or minimum spend may be required. All deposits are non-refundable. In force majeure management may be able to transfer payment to an alternative date. Any bookings fulfilled must redeem their deposits against food and drink on the day.

Allergen information

If you require further information on ingredients which may cause allergy or intolerance, please speak to your server before you order. If you do have an allergy, you should inform your server so we can minimise the risk of cross contamination during the preparation and service of your food and or drink. Please note all of our menus in the restaurant have an allergy sticker which informs the customer of which allergies may present in our foods. Please read throughly before ordering with your waitress.

Happy hour deals

Dive Happy Hour runs EVERY DAY from 5pm-10pm on Sunday-Friday and 12pm-10pm on Saturdays.

Our drinks deals: 

2 for 1 cocktails, 2 for 1 on single spirits* and mixer (tonic and redbull incl at an additional £2 charge)

£3.50 selected bottles of beer

£10 bottles of wine 

£15 bottles of prosecco 

Bargain! And the best part is, you can load up on drink for the whole five hours. It’s no joke! With these great prices running EVERY DAY you can be secure in the knowledge that Dive NQ will always have the BEST Happy Hour around! Grab your friends and get down here to make the most of these amazing deals!

For more information please contact us at emailus@divenq.co.uk and a member of our bookings team will be happy to help. 

*Full t&cs apply. No pre-orders are valid must be brought on the night and excludes events. Tables and booths are available to book, please check with the bookings team for availability. Happy Hour can’t be used in conjunction with any other offer at Dive NQ. Management reserves all rights.

Seasonal Discounts

Pre-bookings only, must quote code upon booking in order to be redeemed on the day. Our discounts are excluded on special events and sports days, screenings and live events.

Full t&cs apply. Any discount deals on food cannot be used in conjunction with any other offers. Our discount deals are only available against our main menu and excludes platters. Our discounts also exclude special events. Management reserves all rights.

For more information please contact us at emailus@divenq.co.uk and a member of our bookings team will be happy to help.

External Food Deals

We proudly work with Tablenow, TasteCard, Gourmet Society and Meercat Meals at Dive NQ.  Sunday to Thursday only 5pm until 10pm. Pre-bookings are advised to avoid disappointment but not always necessary. Please note, we will not accept bookings for the above offer during sporting events shown live in the venue, private events or celebration days. Please speak to a member of the team if you require further information. Upon arrival, you will need to display your deal card before being seated so discount can be applied to your table. 2 for 1 offer is not to be used in conjunction with any other food order in house or externally. Management reserve all rights to withdraw this offer without notice. Bookings will be subject to availability.

Dive Card Holders / Industry Card Holders

Dive cards are available by signing up online via the website or filling in a short form in the venue. The Dive card entitles the customer to 50% off the full food menu (excluding drinks) every Monday between 12pm – 10pm. Pre-bookings are advised to check availability however walk in’s are welcome. Dive card must be shown. One Dive card will be accepted per booking. Other offers are available, please see the Dive card holder page for more information. Industry Card Holders are for customers working within the hospitality sector. £5 munch deal is available very single day of the week from 12pm – 10pm which includes cheeseburger and fries. Pints of Coors, Corona and Hooch are just £3.50 for Industry Card Holders all day long and a shot can be added for a round total of just £6.00. Card must be shown to a member of the Dive team to redeem offers.